Support
Crownly · Working draft for counsel review · Not legal advice
Last updated July 30, 2026
Contact us at support@crownly.app. You can also open this page anytime from the app or website footer.
Report & block
Crownly includes built-in tools for user-generated content. You do not need email for routine safety actions:
- Report — On a feed card, open the Report control (or Report from a contestant's profile sheet). On a contest page, use Report contest or Report on an entry. Choose a reason and submit — reports go to our moderation team.
- Block — From a contestant's profile sheet on the feed, tap Block. Their entries stop appearing in your feed. Manage or unblock people anytime from Your profile → Blocked users.
We aim to review reports within about 24 hours. For urgent harm, email support@crownly.app with links or screenshots. See also Safety and Community Guidelines.
Payments & account
For credit or checkout issues, include your account email and approximate purchase time. Payment disputes are handled through our payment processor; we may temporarily freeze related account credits while a dispute is open.